TABLE OF CONTENTS (title page) FACTUAL INFORMATION History of the Flight Injuries to Persons Damage to Aircraft Other Damage Personnel Information Aircraft Information Meteorological Information Aids to Navigation Comm. Aerodrome Information Flight Recorders Wreckage and Impact Information Medical Information Fire Survival Aspects Tests and Research Additional Information ANALYSIS Introduction Performance Analysis Pre-Impact Condition of the Aircraft Aircraft Weight Weather Factors Sequence of Events Load Planning and Control Arrow Air Maintenance and Operating Practices Flight Crew Fatigue Flight Recorder Requirements FAA Surveillance CONCLUSIONS Findings Causes SAFETY ACTION Action Taken Action Required Other Safety Concerns - Air Carrier Maintenance and Operating Procedures - Inadequate Regulatory Control APPENDICES ESTIMATED FLIGHT PROFILE EXTRACTS FROM ATMOSPHERIC ENVIRONMENT SERVICE MANUAL OF SURFACE OBSERVATIONS AERODYNAMIC EFFECTS OF ICING LIST OF WITNESSES - PUBLIC INQUIRY LIST OF LABORATORY REPORTS AND STUDIES GLOSSARY